The recent ICE webinar “Imaging Training: À La Carte Versus Full Course!” was sponsored by Technical Prospects.
Technical Prospects Chairman of Engineering/Vice President of Operations Sam Darweesh discussed the role of the modern training academy in building the knowledge of imaging engineers. He also explored the question, “Will attending one-week training make you an imaging engineer?”
Darweesh suggested that a one-week training session could leave gaps. Those gaps could potentially lead to other issues and problems with a facility’s imaging devices. Among those issues are unrealistic expectations and longer downtime.
He suggests that a training academy and immersion learning is a better option for training imaging service engineers.
During a question-and-answer session, Darweesh provided additional expert insights to attendees. One question was, “We have a mixture of imaging equipment. We have new equipment that continues to be added and old equipment that still needs to be serviced, when we add a new engineer, should we train them on the new equipment or the old equipment?”
“That is actually where the immersion learning comes into account,” Darweesh said. “I believe what we are doing today is most effective because we are taking both under consideration. It is not an a la carte. It is not that you have to pick one. Rather, in the training academy, we know that the old equipment are actually workhorses. They are legacy equipment. They are designed to work for 20 years. As we have a new system there, as I explained, they are extremely different in their technology.”
He explained that if the new hires are taught the new equipment their troubleshooting techniques will not apply to the old systems. He said that they will not be able to service the older devices.
The webinar drew a specific imaging service audience. Attendees rated the webinar highly. The session earned a 4.2 rating on a 5-point scale with 5.0 being the highest possible rating.
Attendees provided feedback in a post-webinar survey that included the question, “How will today’s webinar help you improve in your role?”
“This webinar gave us great information on what are today’s available options for imaging training,” Biomedical Technician M. Cavan said.
“We will utilize it in day-to-day practice,” Director of Radiology N. Godby said.
“Help me be better versed in this technology,” J. Kennelly, a member of imaging leadership, said.
For more information about the ICE webinar series, visit ICEwebinars.live.

