The ICE webinar series kicked off 2022 with “How to Have Effective Conversations, Especially When It’s Difficult” presented by Janel Byrne was approved for 1 ARRT Category A CE credit by AHRA (Ref. LEC11051) and approved for 1 CRA credit.
Byrne, an organizational effectiveness manager, provided a 60-minute webinar focused on how to have effective communication with peers and co-workers, especially when it’s difficult. Health care professionals face difficult conversations every day and handling them poorly impacts quality of life, productivity, success and relationships. The webinar provided simple tools to transform difficult conversations into effective, respectful conversations where honest ideas are exchanged, positive intent is present, action results from the dialogue and the quality of the relationship grows.
About 60 individuals registered for the webinar. A recording of the webinar is available for on-demand viewing at ICEwebinars.live.
Attendees provided feedback via a post-webinar survey that included the question, “Overall, how satisfied were you with today’s webinar?”
“It was informative,” Director of Diagnostic Imaging D. Lind said.
“Very satisfied,” said S. Sirois, BMET III.
“Very,” said C. Houck, MRI technologist.
For more information about the ICE webinar series, including a calendar of upcoming presentations, visit ICEwebinars.live.
