
The recent ICE webinar “Real Talk” presented by Janel Morgan, MSW, SHRM-CP, Prosci, was sponsored by RSTI. Since 1985, RSTI (Radiological Service Training Institute) has been providing the finest quality diagnostic imaging training. The session was approved for 1.0 ARRT Category A CE credit by the AHRA.
Morgan focused on how to have effective conversations, especially when it’s difficult. Indivdiuals face difficult conversations every day and handling them poorly impacts quality of life, productivity, success and relationships. This session provided simple tools to transform difficult conversations into effective, respectful conversations, or “real talk.”
Participants were able to increase their ability to bring to life the following elements of a real talk conversation to life:
- Being respectful, even if it’s uncomfortable in the moment
- Sharing their honest perspective
- Maintaining positive intent
- Taking action as a result of the conversation
- Improving the quality of their relationships
Attendees were also able to ask questions during a Q&A session.
The webinar was popular and received positive reviews. Tracy Moore, the radiology director at Peterson Regional Medical Center in Texas won an ICE gym bag.
Attendees were asked, “Why do you join ICE webinars?”
“The information is always very helpful,” said ElizaBeth Killingsworth, a radiation safety officer at UT Health East Texas.
“Quality leadership content,” said Dustin Ward, a radiology supervisor/MRSO at Saint Luke’s Health System.
“They are informative, well produced and I can usually watch at work,” shared Jeanie Brown, a multi-modality technologist at RAYUS Radiology.
“Relevant topics and excellent speakers. Bonus for the CE credits!” said Kathryn Hampton, an account manager, icometrixI.
“I participate in the webinars in order to gain knowledge and information necessary for my professional and personal development, and to be able to share them with my students,” said Calin Corciova, an associate professor at the University of Medicine and Pharmacy “Grigore T. Popa” Iasi.
For more information, visit theicecommunity.com/webinars.

