Browsing: Cover Story

Health care leadership requires decisiveness, confidence and a deep knowledge base that spans any number of constantly evolving, technically complex and abstract principles. And amid the pressure to access and harness it all in a meaningful fashion, good leaders have the responsibility to know how to get the best out of the team they’re overseeing.

In every social encounter, there’s an opportunity to connect, and a risk of miscommunication and of being misunderstood. Social interactions carry the weight and differences of class, race, gender and sexuality, age, and ability level between speakers.