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Recent conversations with a friend brought back memories of an article I wrote a very long time ago. I decided to revisit the article because it might have relevance in today’s acquisition-rich environment.

The National Center for Biotechnology recently updated the informational page on medical error and reduction, and the extent of the challenge faced by the health care industry is daunting. Did you know medical errors result in 100,000 people dying each year and cost upward of $20 billion dollars a year? Missed diagnoses play a big role in these numbers. According to The Joint Commission, diagnostic errors lead to injury or death for 40,000 to 80,000 patients a year.

About 20 years ago, Dennis Chaltraw remembers leaving an insurance industry leadership conference with an important takeaway from the featured speaker. He doesn’t recollect the specific phrasing, but the takeaway was, “Regardless of how hard you work, make sure you bring balance into your life, and find a way to live outside of work.”

Organization, efficiency, knowledge and team recognition are just a few of the myriad of things leaders must contend with on a daily basis. No matter the size of the department one is leading, success is tied to each of these items in some form or fashion. In today’s ever-changing world of COVID-19, staffing shortages, supply chain backorders, medication shortages, etc., we are busier than ever before. We have more changes and challenges bombarding us daily that require us to be in-the-know and as flexible as ever.

Nelida Trout-Lacy, R.T. (MR)(ARRT), holds a bachelor’s degree in diagnostic imaging and is the radiology manager at Watsonville Community Hospital in California.