Image One Medical is the only engineer-owned medical equipment service group that is fully dedicated to Florida’s amazing base of imaging centers, hospitals, and cancer treatment centers. The company’s mission is to self-perform in every aspect of its business. It specializes on PET/CT, CT and MRI. CEO Ric Arcadi and CTO Jeremy Hesser recently shared more information about the company.
Q: Can you tell us a little about your company?
A: We specialize in the bigger iron in the DI industry. Our core strength is PET/CT and nuclear medicine. We sell and service PET/CT CT and nuclear medicine assets as well as provide white-glove full service programs keeping clients up and running with 24-hour monitoring.
Q: Is there something you are excited about right now?
A: Yes … we like a challenge so we decided to direct our expertise into the most challenging modality to service. More importantly, the evergreening new-uses for PET/CT with the advent of cardiac scans, prostate scans, and the coming future with theranostics ensures our company will stay on the forefront of cutting edge patient treatment that will remain at the top tier for insurance reimbursements.
Q: How does your company stand out in the imaging space?
A: Our ratio of engineers-to-contracted sites, and our ratio of parts inventory-to-contracted assets. We overtool with manpower and parts to ensure our contracted sites stay up and running. In today’s market, it’s rare that a client raves about an ISO’s service. With the meltdown of so many larger ISOs in our market, we are fortunate to learn from their misteps. Following a quote from “Jerry Mc- Guire”- “Fewer clients, Better Service.”
Q: What is on the horizon for your company?
A: We are just finishing a state of the art facility in south Florida that was a former airplane hangar with an at- tached runway. We will house our team, a deep inventory of PET/CT and nuclear medicine scanners, as well as grow our mobile coach building business. Fun fact: as this building is an airplane hangar, we have the ability to open up a 60’ wide section of wall and bring in up to 3 mobiles at a time. We have been building mobile trailers for dealer/friends in the industry, and we intend to expand those capabilities. But, our primary focus is our core offering of white glove service contracts and we intend to expand that by 35% in the next 2 years.
Q: Is there anything else you would like ICE Magazine readers to know?
A: Well, I have already gloated on what we are about. And as cliched as it sounds, we have an amazing team of people at this company. All of us are super tight and are family. The Hesser family is the core base of our engineer team. Every new hire has to be a chemistry fit as well as a talent fit. But the proof is in the pudding, talk to our clients, they love us.
For more information, visit image1group.com.
