Imaging Service 101

It is important to recognize that you are “the face of the company;” you represent the company or department for which you work to them.

Sponsored by AUE: Great communication and customer service skills can be the toughest part of the imaging service job.

Sponsored by AUE: You develop a reputation or personal brand with your customers and coworkers whether you consciously think about it or not.

Sponsored by AUE: Mistakes we make or things we overlook while doing our job can lead to a patient or technician being hurt.

Virtually all of us face threats to our health on the job every day and some of those risks can be life threatening.

The law would amend the FDA laws to require all persons and companies that service medical devices in the United States to register with the Food and Drug Administration.

Anyone who has been servicing imaging systems for any length of time has had the unfortunate experience of getting a bad part. When the part is needed to get a down system running again, it can be one of the worst days in a service engineer’s life. You spent time...

A basic requirement for performing service on diagnostic imaging systems is knowing how to do the technical part of the job – maintenance, troubleshooting and replacement of parts. The level of knowledge the imaging engineer has about a particular system affects all...

SPONSORED BY Almost every aspect of servicing and maintaining diagnostic imaging systems has changed during my 40-year career. The large scale integration of digital electronics technology has resulted in systems that can produce detailed images in milliseconds, and...