A focus on the patient experience can improve care, revenue and more. Imaging professionals share examples of how this approach has worked for them and their facilities.
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Matt Skoufalos
Off the Clock: Laura Breuer, Big Fat Pastor Spirits of Loveland, Colorado
Banner Imaging Manager Laura Breuer shares in a spirited business with family members when not providing diagnostic imaging care.
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Off the Clock: Sandra Page, RTR, MBS Quality and Electrophysiology Manager, UNC Rex Healthcare
Throughout her 27-year career as a diagnostic radiology technician, Sandra Page has seen her field from the perspective of a wanderer and a homebody.
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Trading (Surgical) Spaces: Image-Guided Procedures Migrate to ASCs
The COVID-19 pandemic’s impact on health care includes image-guided surgical procedures and trends involving ambulatory surgery centers and office-based laboratories.
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Changes on the Horizon: What the outcome of the 2020 elections could signal for the national medical imaging agenda
Insiders examine what the outcome of the 2020 elections could mean for the national medical imaging community.
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Off the Clock: Sheila DeBastiani, RT(R), Supervisor/Educator, WakeMed Invasive Cardiology
During work hours, Sheila DeBastiani is a supervisor and educator in the invasive cardiology unit at WakeMed Health and Hospitals in Raleigh, North Carolina, supporting a busy service line that touches patients of all ages and all walks of life.
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The New Normal: The Imaging Landscape in Late-Stage Pandemic Days
While the global scientific community worked as one to solve a huge, new problem in real-time, their efforts and discoveries were also frequently undermined by an equally virulent “infodemic.”
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Off the Clock: Paul Dubiel, CRA, AHRA, RT(R), ARRT Assistant Director of Shared Services, UT Health Austin
For the Dubiels, a collection that started as a way to keep their promised baby close to their hearts while they waited to hold her in their arms became a touchstone for the family.
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All Together: Medical Imaging as a Collaborative Discipline
At a time when patients’ entire medical histories can be synchronized with high-resolution pictures of their physical tissue itself, imaging has emerged as “a critical partner in clinical care for just about any other specialty, with very few exceptions,” said Dr. Christopher Wald.
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Off the Clock: Mark Watts, Enterprise Imaging Director: Fountain Hills Medical Center
When Mark Watts, a native of Portland, Oregon, first moved to Arizona, he was struck by its natural beauty. Arizona has a rich history of commercial mining, and Watts was taken by the romantic notions of land claims laws related to its prospecting past.
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