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Presenter: Jim Rickner, Director of Service and Training, Advanced Ultrasound Systems

Tue, May 5, 2026 2:00 PM - 3:00 PM EDT

Certification: Pending approval for 1.0 ARRT Category A CE credit by the AHRA

This presentation, led by Jim Rickner, Director of Service and Training at AUS, provides a comprehensive overview of how to verify ultrasound image quality using a tissue mimicking phantom. The course covers the fundamental principles of image quality, including the challenges of subjectivity in assessing image degradation over time. Participants will explore key parameters that influence ultrasound imaging, such as detail resolution, image uniformity, contrast resolution, temporal resolution, dynamic range, spatial discrimination, and bandwidth. A significant focus is placed on understanding axial, lateral, and transverse resolution, including how frequency impacts penetration and image clarity. The training then transitions into practical phantom testing, demonstrating how to perform and interpret critical evaluations including sensitivity/penetration testing, axial/lateral resolution testing, contrast resolution assessment, and geometric accuracy measurements (both vertical and lateral).

Ultrasound Networking & Troubleshooting ChallengesICE Webinars would like to thank our sponsor, Advanced Ultrasound Systems. AUS delivers fast, affordable, and expert support for all ultrasound brands. Founded in 2001 by John Hryshchuk, the company has established itself as a trusted leader in comprehensive ultrasound care, dedicated to maximizing system uptime and performance for healthcare facilities nationwide. Their technical expertise encompasses every aspect of ultrasound technology, from complete systems and probes to intricate repairs at the component level. For more information, visit advancedultrasound.com

Presenter: John Walker, XR-CLB-CRM-PXR Technical Support Specialist, AllParts Medical

System downtime can significantly impact clinical workflow, revenue, and patient care. For field service engineers, effectively leveraging technical support can make the difference between prolonged outages and rapid system recovery.

In this webinar, John Walker will share practical strategies for working more effectively with technical support teams to accelerate troubleshooting and reduce equipment downtime. Attendees will learn how to recognize key moments to engage support, prepare critical system information before making the call, and clearly communicate symptoms and troubleshooting steps to streamline problem resolution. Participants will also receive practical tools they can immediately apply in the field.

ICE Webinars would like to thank our sponsor, AllParts Medical. AllParts Medical provides multi-modality, multi-OEM replacement parts from its 158,000 square foot facilities in Nashville, TN. In addition to part sales, AllParts also provides customers an extensive array of in-depth training classes and technical support before and after the sale. An ISO Certified Quality Management System helps deliver an industry leading warranty rate. For more information, please visit allpartsmedical.com.

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