
UT Southwestern University Hospital Operations Manager Kristi Schkade, RT (R), (CT), (MR), says her interest in imaging began when she was diagnosed with Hodgkin’s Lymphoma.
ICE Magazine recently interviewed her to find out more about her journey and her goals for the future.
Q: Where did you grow up?
A: I was born and raised in San Angelo, Texas, which is a vibrant city located in the heart of West Texas, known for its rich history and unique blend of culture. It is home to the Concho River, which flows through the city, offering scenic views and outdoor recreational opportunities. The city is also famous for its Fort Concho National Historic Landmark, a well-preserved military outpost that played a key role in the region’s frontier history.
Q: Where did you receive your imaging training/education?
A: I completed my education at the Howard College Radiologic Technology program in San Angelo, earning an associate of applied science degree. Shortly after graduating, I began my career at Shannon Medical Center in the X-ray department. Over the course of my eight years there, I steadily advanced my skills and expertise, gaining experience in interventional radiology (IR), computed tomography (CT), and magnetic resonance imaging (MRI).
Q: How did you first decide to start working in imaging?
A: While completing my bachelor’s in business, I was diagnosed with Hodgkin’s Lymphoma. As a patient undergoing X-rays, CT, and PET CT scans, my interest in radiology was sparked. After finishing my bachelor’s degree, I began taking prerequisite classes for the radiologic technologist.
Q: What is the most rewarding aspect of your job?
A: The most rewarding part of my job is helping patients by providing a positive experience, lending a listening ear, or even just successfully placing their IV on the first try. I enjoy building connections with patients and empathizing with what they are going through. Additionally, I find fulfillment in improving my co-workers’ experiences, whether it’s by enhancing workflow processes or coaching and developing employees.
Q: What do you like most about your position?
A: I appreciate the variety and dynamic nature of my position. Each day presents new challenges and opportunities, whether it’s coordinating staffing, optimizing workflows, or actively participating in CT and MRI scans. I value the collaborative environment, working closely with my colleagues to provide the best care possible. Being directly involved in patient care is incredibly fulfilling and allows me to make a tangible impact on patients’ health and well-being. I am drawn to the collaborative nature of the imaging field. In my current role, I work alongside technicians and other leaders in the organization to deliver comprehensive care to patients and that is something I find very appealing.
Q: What interests you the most about the imaging field?
A: First would be the constant advancements and technological innovations in the imaging field fascinate me. The rapid evolution of imaging techniques and equipment opens up new possibilities for diagnosis and treatment, making it an exciting area to work in. Secondly, I am passionate about patient care, and the imaging field plays a crucial role in diagnosing and monitoring various medical conditions. The ability to provide accurate and timely imaging results directly impacts patient outcomes, which is incredibly rewarding.
Q: What has been your greatest accomplishment in your field thus far?
A: My greatest accomplishments thus far include working at the top-ranked hospital in the DFW area, where I advanced from a frontline employee to supervisor and then to manager within just three years. During this time, I successfully completed a clinical ladder program and led a process improvement project that resulted in significant changes, ultimately enhancing patient care and outcomes.
Q: What goals do you have for yourself in the next 5 years?
A: I want to continue my education and start pursuing a master’s in healthcare or business administration. I want to continue pouring into the employees to create a team of diversity, innovation, fostering a culture that embraces challenges, strives for excellence, and continuously seeks creative solutions to drive success.
FUN FACTS
Favorite hobby:
TravelingFavorite show:
“Game of Thrones”Favorite food:
Mexican cuisine, chips and salsaFavorite vacation spot:
Beach vacation1 Thing on Your Bucket List:
Take a trip to Greece and Italy

