Canon Medical Systems USA, Inc. has earned top awards for CT and MR service according to data gathered during IMV’s 2020 ServiceTrak customer surveys. The award in each category is given to imaging system providers that receive the highest percentage of highly satisfied customer responses.
“Now, more than ever, customers need a technology and service partner that they can count on. Their focus should be on treating patients and not worrying about service needs,” said Dominic Smith, vice president, Service Field and Sales. “I am proud that once again our Canon Medical team has been recognized for going above and beyond to support our customers. We appreciate our customers loyalty and continued confidence in our ability to offer tools and system uptime to help them best serve their patients.”
According to IMV, overall OEM service performance is heavily impacted by attitude of service engineer and meeting system uptime expectations. IMV is one of the leading market research and business intelligence providers to the diagnostic imaging industry.
For more information, visit https://us.medical.canon.