ICE Magazine is excited to share more information about HealthLevel in this month’s issue.
“HealthLevel has been in business for nearly 15 years. We’re known as the company behind Foundations™, the leading radiology business operations platform,” explained HealthLevel Director of Marketing Hijinio Reynoso. “We’re extremely excited about HealthLevel’s contributions to the radiology community: Foundations™ is boosting the operational efficiency and financial performance of departments, practices, and centers in valuable ways, while also improving quality. It increases staff productivity and increases the number of and speed at which patients are seen, while improving their experiences. Thousands of staff members use Foundations™ with zero-training because they find it to be easy-to-use, fast and stable.”
Reynoso shared more information about this established company that is new to ICE Magazine.
Q: How does your company stand out in the imaging space?
A: We have a business operations platform for radiology, which is different from a data warehouse, RIS, PACS, EMR/EHR, RCM, or typical reporting tool. Even in the presence of AI tools, what sets Foundations™ apart is its ability to deliver actionable data to users in real time – it blends clinical, financial and operational data. Meaningful data is just a click away for anyone that has access; e.g., volumes by modality, financial performance, predictive insights, historical performance, order statuses, resource utilization, appointment insights, staff productivity and that’s just the tip of the iceberg. We also have solutions for life-critical, patient-handoff workflows; easy radiology protocoling; efficient peer reviews at scale; forecasting and scenario analysis; as well as workload and vacation negotiator tools. Our customers experience routine zero-downtime upgrades, ensuring that they are using the most current version of our platform. (We’re also particularly proud of the fact that Foundations™ is treated as a life-critical application because of its uptime reputation.) Furthermore, Foundations™ is vendor-neutral and is recognized as a no-code platform, meaning that new report types can be created with a few clicks (i.e., no programming required). Individual staff members use our reports to incrementally improve the productivity of their own roles; collectively, this leads to significant improvements for the entire organization’s operational efficiency. In comparison, we’ve talked with people who spend upwards of 40 hours each month to prepare a business performance report – in a spreadsheet – for a select few who then make business decisions with outdated information. With Foundations™, real-time decisions are made with real-time reporting.
Q: Do you have any goals you would like to achieve in the near future?
A: Our goals are directed by what our customers demand. We’re excited that they’ve been asking for more clinical workflow tools that address patient follow-ups, improvements to room turnaround and table times, and revenue integrity (financial performance). Meanwhile, our CIO partners are asking us to expand within their organizations to improve IT efficiency; Foundations™ does a great job of providing interoperability between disparate applications – this takes the burden off of IT staff so they can focus on other priorities. We also recognize that a lot of organizations are still swimming in data and don’t know what to do with all of it. So, we’re on a long-term mission to deliver solutions that bring value to radiology data; by presenting (otherwise-hidden) insights in a meaningful way, we empower organizations with the tools they need to increase their operational efficiency and boost their bottom line.
Q: Is there anything else you would like ICE Magazine readers to know?
A: HealthLevel’s success is built on the value and benefits that our customers get out of Foundations™, and when you look at our renewals and the longevity of our customers, you can see that our track record speaks for itself. We treat our customers extremely well, and in return, they treat us as a trusted partner rather than just another vendor. If you were to ask them, they’d tell you the same. That’s why our new and repeat customer business is driven by positive word-of-mouth. We never lose sight of what’s important: our customers and their customers (i.e., patients). (We’re also hiring! Come join one of the best teams in a data engineering, platform engineering, services, support or sales role.)
Readers can learn more about our radiology business operations platform, Foundations™, and all of its benefits at healthlevel.com/foundations
