PartsSource Vice President and General Manager of Imaging Francis Vonder Haar recently shared more information about the company and what it offers imaging professionals.
PartsSource is the leading technology and enterprise software platform for managing mission-critical health care equipment. With the mission of ensuring health care is always on, PartsSource empowers owners and operators of mission-critical equipment to maximize clinical availability and patient throughput, while achieving sustainable savings and efficiencies.
“We connect more than 5,000 hospitals and 15,000 clinical sites with more than 10,000 suppliers, enabling access to parts, services and training,” Haar said.
“What I am most excited about is the work we are advancing to elevate the service experience for imaging professionals,” Haar added. “We have conducted extensive market research and are investing in building a new customer service approach that centers around something new to the company – inventory with over 60,000 imaging SKUs available for instant quoting and same-day shipping. We are committed to being the preferred choice of every imaging professional and this new approach is delivering the reliability and responsiveness our imaging customers require.
Q: How does your company stand out in the imaging space?
Haar: PartsSource has joined forces with RSTI (Radiological Service Training Institute) to improve equipment uptime and cost savings for imaging customers through comprehensive solutions across parts, services and training. We are working together to expand the selection of training courses available and investing in the latest technology for students to gain hands-on experience. The PartsSource enterprise software platform (PartsSource PRO) is the first and only platform designed specifically to manage the workflows of HTM (healthcare technology management) professionals. 1,600 leading hospitals across the country have implemented this technology to solve a shared set of challenges, maximize asset uptime, reduce costs, and increase procurement efficiency related to equipment maintenance. We currently offer exclusive training discounts to all members of the PartsSource PRO community.
Q: What is on the horizon for your company? Do you have any goals you would like to achieve in the near future?
Haar: We are partnering with RSTI and CBET (College of Biomedical Equipment Technology) to address the growing gap between the supply and demand for skilled technical resources. Together we are designing PRO Talent, a comprehensive solution to power the development of HTM teams, including four digital-first modules which will be integrated into the PartsSource PRO platform, including Evaluation, Onboarding, Training and Recruitment.
Additionally, I am excited to announce that after a year-long process, RSTI is now an approved SkillBridge program to connect returning Service Members to career job training in diagnostic imaging service. We are well on our way to graduating 25 veterans through this program in 2025.
Q: Is there anything else you would like ICE Magazine readers to know?
Haar: PartsSource is continuously innovating and designing a diverse array of imaging solutions to help ensure health care is always on. Through advanced sourcing, after-hours support, unmatched data-driven inventory insights, and best-in-market training with RSTI, we are offering comprehensive capabilities and support to give imaging professionals a pathway to success. It is truly an exciting time at PartsSource, and we invite the ICE readers to contact us and learn more.
To learn more about PartsSource imaging parts, visit partssource.com/shop/medical-imaging-and-glassware or call 877-497-6412
To learn more about RSTI training, visit partssource.com/shop/services-and-repairs-professional-services-training-education
