By John Garrett Everyone is looking for the most value for every dollar spent. This is not unique to the imaging industry. As the world becomes more and more of a global economy, it will only become more prevalent. So, how do you make yourself more valuable? How do...

You will often hear a salesman talk about partnerships with a hospital or imaging center. They are all smiles and desire nothing more than to be your best friend.

By John Garrett Knowing when to let go can be a challenge. You see it everywhere for various reasons. There are emotional attachments, the fear of something new and sometimes there are financial obligations that make it difficult. However, sometimes you just need to...

By John Garrett The infection control department has to be concerned with every part of a hospital physically as well as how things are done. They are constantly trying to reduce the risk of infection just as their name would suggest. This is done a number of ways...

By John Garrett Imaging equipment covers have a special place in the hearts of those who service the equipment. Typically that place is in the depths where all things that one does not mention in polite company reside. It is most probable that people who design the...

Frequently there is a comparison of the service of medical equipment to the service of one’s automobile. The comparison is one most people can relate to easily and it helps to explain some of the service choices that are made by hospitals and imaging centers. The...

By John Garrett There are new players in town. At least they are trying to establish themselves as such. Then, there is the rebranding that is going on as companies merge or buy out other companies. It is a very active time in the world of medical imaging. United...

The CEO of the hospital calls your office or shop. You can hear the panic in their voice. The world is coming to an end. Nothing will ever be good again. Why? There is a surveyor from The Joint Commission, DNV, CMS or the state health department on campus.

We all have some vision of a better world. A place where the challenges and problems that face mankind on both a macro and micro level are all overcome.

By John Garrett Deciding on what service should be brought in-house seems fairly straight forward at first look. However, like most things in life, it grows more complex as it develops. Sending team members to schools without a plan on implementation can quickly...