Innovatus Imaging has launched Innovatus Imaging Mobile, the first mobile application of its kind in the imaging device repair industry that allows imaging service teams to set up diagnoses and repair services for ultrasound probes and MRI coils anywhere they have phone service, according to a news release.
“This new app is available for free at both the Apple and Android app stores and will work seamlessly, providing imaging service professionals the power to exceed expectations without missing a beat,” according to the release.
“It’s no secret that the speed of repairs is mission critical,” said Cam Conklin, vice president of global sales and marketing for Innovatus Imaging. “Oftentimes delays happen when imaging service professionals are out of the office and can’t get online or get stuck holding for customer service for a supplier. This app is designed to eliminate both of these issues by enabling anyone to get diagnostic and repair orders in the queue wherever they have mobile phone service.”
Features of the Innovatus Mobile App listed in the release include:
- View sample photos of damaged products to better describe the issue
- Ability to upload photos of damaged parts of ultrasound probes and MRI coils
- Request a loaner
- Chat live with an Innovatus team member
- Arrange for service in seconds
“By giving imaging service professionals the ability to get equipment in a diagnostic and repair queue from anywhere anytime, we are pleased to simplify their jobs and make it easier to provide access to critical medical devices for clinicians and patients when they need them most,” continues Conklin.
More information about the free app can be found by downloading it from the Apple or Android app stores, visiting www.innovatusimaging.com, emailing Innovatus Imaging at customercare@innovatusimaging.com or by calling 844-687-5100.
