Erica Biller, BS, RT(R)(CT), is a CT protocoling technologist at Valley Health/Winchester Medical Center in Virginia. She stands out among her peers less than a decade into her career. Mary Myers, operations manager, medical imaging at Valley Health System/Winchester Medical Center, said Biller a valuable asset in the Rising Star nomination. “Erica has been a CT tech for 9 years. As Valley Health has expanded across several hospitals in the community, standardization of imaging policies and protocols became a priority for the organization. Erica’s position was created to help with that transition, and she has taken that task and ran with it! In her new role, she acts as a patient advocate, physician liaison, project specialist and technologist preceptor,” Myers wrote.
ICE learned more about Biller in a recent interview.
Q: Where did you grow up?
A: I grew up in New Market, Virginia, but I now live in Broadway, Virginia, with my husband, Kullen, and our two sweet pups, Sadie and Leo.
Q: Where did you receive your imaging training/education?
A: I started radiology school at 18 years old and graduated from Sentara RMH School of Radiology in 2013. After finishing radiology school, I trained in CT (my true passion) and achieved that certification while working full-time. Shortly after, I decided to go back to school to finish my bachelor’s degree in leadership and organizational leadership from Eastern Mennonite University (EMU) in Harrisonburg, Virginia. I graduated from EMU in May 2021. I have also won two awards in my career, the Linda Weaver Red Bird Award in 2013 and The Ancillary Services Award in 2015.
Q: How did you first decide to start working in imaging?
A: When I started high school, they would have job fairs where local organizations would come in to talk about their fields. My freshman year, a lady named Gwen Hinkle, who would one day be one of my clinical instructors, attended one of these job fairs and we instantly clicked. Every year we kept in touch until I was able to apply to radiology school. All of those years, I had my heart set on radiology!
Q: Why did you choose to get into this field?
A: CT is truly my vocation; I love all the things about it! I have always wanted to work not just with people, but to help people and truly advocate for them, especially those that can’t advocate for themselves. I also completely nerd out with technology and love to learn new things. Imaging gave me both of those things!
Q: What do you like most about your position?
A: My position is so fun because every day there is something new that I get to tackle. Rather it is imaging quality, precept a new technologist, work with our radiologists on new protocols and policies, educating physicians, or verifying orders for appropriateness. I also love that I get to work with all the CT technologists across our system which is what makes us great; working together as one! Each day comes with new challenges.
Q: What interests you the most about the imaging field?
A: I love in imaging that we are the frontline of diagnosing that patient and particularly in my role. I work directly with our radiologists to make sure that we are giving that patient the best imaging study that we can.
Q: What has been your greatest accomplishment in your field thus far?
A: While my position was a promotion and a great accomplishment in my career, I have to say that completing my bachelor’s degree while working full-time through the COVID pandemic was my greatest accomplishment. There were many frustrating moments for me, but I knew if I could keep going that I would come out stronger than before.
Q: What goals do you have for yourself in the next 5 years?
A: My first goal is to start my master’s degree in fall 2022 in leadership and organizational management as I would like to continue to grow in my health care system. I want to lead positive change within Valley Health and become an advocate for my fellow technologists in an even bigger way.