Today’s advanced medical imaging devices provide clinicians with greater confidence in the diagnosing and treating of health conditions. But as imaging needs become increasingly critical, healthcare organizations must balance the growing need for proactive upkeep and maintenance of these devices amid a diminishing pool of technical talent to manage the demand. A recent merging of two, quality-centric independent service organizations (ISOs) is a step toward addressing this mounting challenge—enabling access to flexible, imaging technicians and field engineers nationwide who are trained experts in servicing and helping optimize high-value equipment utilization.
Agiliti, Inc., a leading, nationwide provider of healthcare technology management and service solutions, recently announced the acquisition of Zetta Medical Technologies, a provider of comprehensive medical imaging equipment services. Zetta specializes in multi-vendor clinical engineering services, parts and pre-owned equipment for medical imaging modalities, including CT, MRI and PET/CT. The company’s reputation for technical expertise and service quality has earned trusted relationships as a national service provider for GE, Siemens, Toshiba and Philips equipment, led by a network of OEM trained engineers who provide on-demand technical support, maintenance and remote monitoring services.
The integration of Zetta’s expertise within the Agiliti platform of clinical engineering services gives hospitals and health systems access to full-service, clinical engineering capabilities for imaging devices—on demand. “This combination helps directly address the cost-conscious, time-sensitive needs of our customers,” said Tom Leonard, CEO of Agiliti. “Hospitals and health systems can now leverage Zetta’s unmatched experience in high-end imaging, powered by the unparalleled service and logistics network operated by Agiliti across the U.S.”
Beyond their complementary service offerings, both organizations share a unique commitment to quality—evidenced by their certification to ISO 13486:2016. “Our teams share common values when it comes to our service commitment to customers,” added Leonard. “Our primary focus is always to do what is right for our customers, so that their time can be spent where it matters most—with patients.”
With demand for HTM staff in the U.S. expected to rise by roughly 10% annually over the next decade, Agiliti is committed to helping healthcare organizations augment the technical talent gap. The addition of Zetta’s imaging expertise, along with the company’s 2016 acquisition of Radiographic Equipment Services (‘RES’), represent the continuing expansion of Agiliti’s comprehensive and customer-centered clinical engineering service offering. “Our Equipment Value Management platform provides a flexible roadmap to lower the cost and complexity of acquiring, owning and managing medical equipment. Within that framework, our clinical engineering services address the need among healthcare providers to more efficiently manage and maintain a growing and more complex range of equipment and technology. The addition of Zetta and RES reflect our commitment to invest in capabilities that help advance the clinical, financial and operational health of our customers.” said Leonard. “We continue to look for opportunities to help us better address these challenges, so that our customers can realize the full clinical and financial value of their investment in medical technologies.” ICE
To learn more about the integration of Zetta and Agiliti, visit investors.agilitihealth.com/news-releases.