Training Agreement between Alltech Medical Systems and RSTI


Alltech Medical Systems America and RSTI have reached a training agreement in which RSTI will offer an MRI service training program at Alltech Medical Systems America’s headquarters in Solon, Ohio.

Both parties cited a desire to expand their offerings and leverage their core competencies, and the goal of this program is to offer a complete spectrum of service solutions by adding MRI training courses. RSTI has offered diagnostic imaging training for over 27 years and brings a proven teaching method to this opportunity; Alltech has engineered and manufactured superconducting 1.5T MRI systems for 12 years with solid experience in R&D, application, and service. Alltech will provide technical expertise on the MRI systems to assist the expansion of RSTI’s training program.

“As the number of MRI installation grows worldwide, it’s important that a quality service training is provided to customers so they can ensure the performance of MRI systems by lowering the costs over the lifetime of the MRI scanners,” said Alltech Medical System America President James Meng, Ph.D. “Our commitment to MRI innovation generates lots of market demand for our MRI products globally, which requires the efficiency and productivity of service utilization, including troubleshooting either on-site or remotely, spare parts management, 24/7 online technical support, and preventative maintenance.”

The collaborative agreement also provides the technical training on generic platforms of MRI systems commonly used at customers’ sites. Because many of the installed MRI systems are older, customers learn how to keep the uptime by taking care of the aged MRI systems.

Meng states, “High-quality course offerings and RSTI’s reputation in the service training market complement our vision for quality products and customer satisfaction on service.”

“RSTI has often worked with other companies to bring high-quality, high-technology training courses to students. One of our main goals, other than the opportunity to use equipment we don’t have in our facility, is to work with companies like Alltech Medical Systems to help students beyond the classroom with fully functional MRI systems, parts, and hands-on training. Programs like this will make it possible for our students to be very successful,” RSTI President Dale Cover said.

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