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United Imaging Opens Houston Factory, Service Hub

United Imaging, a global leader in advanced medical imaging and radiotherapy equipment, announced its further long-term commitment to the U.S market as it reached another major milestone in its story with the official opening of a 91,000-square-foot, state-of-the-art factory and expanded service complex in Texas.

“United Imaging has consistently demonstrated a strong investment in the U.S. market as far back as 2013, when it began local research and development. Since 2018 alone, the company opened an AI center in Cambridge, Massachusetts, moved into corporate offices in Houston, and cleared more than two dozen products with the FDA. Now, United Imaging has begun assembling and shipping products in the U.S., having prepared for months by staging and testing, and receiving its certificate of occupancy for its service center and product showroom,” a press release states.

CEO Jeffrey Bundy, Ph.D., reflected on this latest milestone by noting the rapid growth United Imaging has seen in the U.S. in the past year and a half.

“In mid-2018 I made my first hire, the head of customer service. The fact that we’re already moving into new office space in Houston and opening our factory tells me that the market is responding to what we do differently. The customer needs were there – we simply listened and built a modern, nimble company designed for customer success,” Bundy says.

United Imaging also recently made some strategic decisions to organize its workforce differently.

“We faced the practical fact that like other companies we have been impacted by the effects of COVID-19 on the economy, so although we waited longer than many in our industry, we needed to take some measures to reorganize certain roles. Our number one priority continues to be maintaining or exceeding the commitments to our current and future customers above all else. In parallel we’re implementing the next steps of our growth with a series of partnerships that will be announced shortly,” Bundy says.

The company’s mission remains at the forefront of its strategy.

“When we talk about our mission to provide equal access to health care for all,” said Bundy, “it resonates because we walk that walk, at every level of our company.”

That mission drives much of the company’s U.S. innovation roadmap, including the recently-launched mobile digital PET/CT and the 75 cm ultra-wide 3T called uMR OMEGATM, both of which were designed to expand the ability of health care providers to serve more patients.

“In both cases, we also launched that technology in the U.S. before anywhere else in the world,” Bundy says.

At a global level, the company sees Houston as a strategic choice of location to support its expansion across the Americas and beyond.

“Not only is it a growing, diverse, vibrant city with all kinds of positive attributes for our business,” concludes Bundy, “it’s a city where our employees will be happy for many years to come.”

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