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Webinar Shares X-ray Troubleshooting Tips

By John Wallace

The most recent Webinar Wednesday presentation “Troubleshooting Today’s X-Ray Systems” was sponsored by Technical Prospects and presented by John DiPasquale, a technical trainer and support specialist with the company. Participation in the webinar was eligible for 1 credit from the ACI.

DiPasquale provided valuable knowledge as he discussed what makes up the two primary subsystems of a X-ray system. He also discussed what it takes to successfully troubleshoot these subsystems – the generator systems and the imaging systems.

During the webinar, DiPasquale discussed the five basic systems that make up the generator subsystem with diagrams and his experienced insights. He also touched on the three systems within the imaging systems.

After sharing knowledge about the basics, DiPasquale talked about troubleshooting today’s X-ray systems. He shared some general information and thoughts and then broke down radiographic and fluoroscopic before talking about preventative maintenance.

The session concluded with an informative question-and-answer session.

This was a popular webinar from the start with the highest number of registrants so far this year. It also received the highest rating with a score of 4.3 on a 5-point scale.

The webinar also received positive feedback via a post-webinar survey.

“Really good logical breakdown of general X-ray troubleshooting strategy (generator versus imaging chain). I make system back-ups compulsively so I was really excited to hear the recommendations with regard to that,” said R. Marek, Imaging Specialist.

“He was very thorough and his troubleshooting was very insightful and will work on other types of equipment,” shared A. Stetzer, Biomed.

“I loved this webinar. There should be more webinars for troubleshooting the equipment we work on,” G. Koch, BMET, said.

“The presenter was very knowledgeable about the topic and presented very clearly with the information clearly summarized,” said T. Bell, Quality Control Technologist.

“This is a modality I know little about and value all information obtained today,” said M. Mappes, Clinical Engineer.

“John was able to breakdown the troubleshooting to the basics to save time and headaches,” V. Schill-Mason, Biomed, said.

“I enjoyed the real-world advice for working with these modern machines. Was nice to get real world experience to help you in your day job versus a sales pitch for a product,” said K. Saager, Field Service Engineer.

“The background information was very helpful in the presentation. It was a refresher of the circuitry and helped in providing the basis for troubleshooting. The different types of imaging were presented for an all-around exposure to problems and quality of the machines,” said Clinical Engineer H. Martin, CBET.

“I’ve been repairing X-ray for about 35 years and I liked the fact the he talked very fluently through the material as well as gave basic hints on how to diagnose issues,” shared T. Cassell, Senior Imaging Engineer.

“As someone new to X-ray equipment maintenance, it was great to hear from and expert and learn tips on how to best troubleshoot specific issues and highlight common troubleshooting tips that may not always be taken in usual troubleshooting,” said D. Nitinthorn, TCF Biomedical Engineer.

“I enjoyed how the presenter (John) made something so complex and broke it down to much simpler methods of troubleshooting. I found the presentation very well presented in a logical layout. His method of teaching captivated me. I personally do not service imaging equipment due to a facility buyout, but I previously had service training on GE ultrasound machines. Working in a cardiovascular hospital and medical for 33 years I have witnessed the technology changes he mentioned. Great presentation,” said B. Hayes, CBET Site Lead.

“John provided a great overview of X-ray systems and typical troubleshooting techniques. I have a vague understanding of X-ray systems and get involved in repairs from time to time. This will absolutely enhance my abilities going forward. Great job and thanks,” said L. Shelman, Biomedical Equip Tech III (CBET).

“Mr. DiPasquale was very clear, very direct, spoke in a simple, very understandable way. He obviously gets what it means to be a technician in the field. Tips were excellent. Excellent educator. (I don’t think they’re too common) Thank you very much. Very enjoyable,” said R. Resnicoff, Senior Clinical Engineering Technician.

For more information about the Webinar Wedneday series, visit WebinarWednesday.Live.

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