The recent ICE Magazine Webinar “Setting and Managing Expectations for Leaders and Employees” presented by Kelsey Mach was sponsored by RSTI. It is approved for 1.0 ARRT Category A CE credit by the AHRA.
Kelsey Mach, director of imaging and cardiology at St Luke’s Health Brazosport, dove into the world of expectations. Directors and managers need to understand how expectations are managed and how to create a good path to great communication with each employee. Too often employees suffer from a lack of clear expectations and goals which lead to employee frustration and turnover. This session provided leaders the opportunity to hear real-world solutions and ask questions to gain the knowledge and confidence they need to set and manage expectations within their organization.
It was a popular webinar with additional insights provided during an informative Q&A session. One lucky attendee was Christine Darth, clinical coordinator at Marion Technical College in Ohio. She won an ICE gym bag.
Attendees were asked, “Why do you join ICE webinars?”
“I participate in these webinars to enrich my professional knowledge and to be able to share the news in the field with my students,” said Calin Corciova, Associate Professor, Medical Bioengineering Faculty.
“I trust and enjoy the content from ICE,” said Heather Graves, Radiology Manager, Wayne County Hospital.
“I love the content that ICE produces,” shared Audrey Harris, Imaging Educator, Children’s of Alabama.
“They always present useful information,” said Kathryn Hall, Auditing Manager, STAR Medical Auditing.
For more information, including a recording for on-demand viewing of this webinar, visit ICEwebinars.live.

