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AMSP Member Profile: Radon Medical Imaging

By Erin Register

Brian DoakRadon Medical Imaging LLC, one of two Radon companies with common ownership and shared marketing and support, started as a film and chemistry company in the 1970s by two gentlemen named Ray and Don. Over the years, Radon has evolved its business with the newest technology in medical imaging. Radon provides customers with the latest medical imaging systems that provide superior imaging quality with a very competitive cost of ownership.

Brian Doak, president of Radon Medical, has an extensive background in the medical equipment technology field, including 15 years in clinical engineering, 9 years of asset management oversight and 12 years with Radon. He serves as a member of Radon’s executive team, supporting sales and service efforts for their customers.

Radon is a member of the Association Medical Service Providers (AMSP), the premier national association of independent service and products providers to the healthcare technology industry.

ICE magazine learned more about Radon in a recent interview with Doak.

Q: How does Radon stand out in the medical imaging field?

A: Radon is able to stand out in our industry because of our employees. Each employee is highly trained and skilled in their area of expertise. Radon’s employees take customer service to levels that far exceed other competitors, including the OEMs. Radon’s dedication to customer service has granted us the privilege to have long-term relationships with our customers.

Q: What are some of the services and products Radon offers?

A: Some of Radon’s core products include Canon Medical Systems, as well as Del Medical. A couple of our new products are Canon and Del Medical’s long-length imaging systems, as well as Fuji 3D Mammo.

Q: What has been Radon’s biggest achievement?

A: Radon has been awarded Canon’s Top Dealer. Radon also has been in the top three in U.S. sales with Del Medical. One of our biggest achievements is the retention of our employees and long term relationships with our customers.

Q: What is on the horizon for Radon?

A: Radon is actively expanding our customer base throughout our large sales and service coverage area, covering the following states: Virginia, West Virginia, North Carolina, South Carolina, Maryland, Ohio, Pennsylvania, Tennessee, Kentucky, Delaware and Washington D.C. Radon has also expanded our product line in the past couple of years to include special procedures, including 3-D mammo, MR and CT.

Q: Is there anything else you would like our readers to know?

A: Radon’s equipment service offerings not only include servicing what we sell, but also multi-vendor and multi-modality service on all major brands and models. Radon’s asset management services offer comprehensive service solutions to many of our customers. 2020 has been a hard year for pretty much every American. At this point, Radon is very fortunate to have been able to work through the COVID-19 pandemic and keep all of our employees and actually expand in 2020.

For more information about Radon Medical Imaging, visit radonmedicalimaging.com.

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