By Daniel Bobinski Ever hear the statement that people don’t quit their job, they quit their boss? Yet we also hear…
Browsing: Emotional Intelligence
By Daniel Bobinski In many workplaces, people get hired and instructed on their job responsibilities, they’ll get introduced to the rest…
By Daniel Bobinski As we are all well-aware, the entire world has changed. I’m sure you’re also aware that these changes…
By Daniel Bobinski Before I share a few stories, let me first state that my formal education is how to create…
By Daniel Bobinski The scene was a hospital lab. A dozen medical technicians were at various machines, running tests that doctors…
Whatever the reason, if you’re feeling overloaded, overbooked, and overwhelmed, it might help to know that there are ways of saying “no” without saying the word, “no.”
These five steps don’t come naturally. You must make a conscious choice to do them. But the five steps, used in order, give you a proven plan for resolving conflict. Remember, conflict is inevitable, but unresolved conflicts demoralize a team. Therefore, you must resolve to resolve conflict, and the Relationship Ladder is a great tool for doing it.
This is the third in a four-part series on conflict resolution. In this column I’ll go over the five steps for resolving conflict. I call this method the Relationship Ladder, and it works wonderfully – if the five steps are done in order.
One way to minimize those fears and maximize our understanding of others is by practicing good listening skills, so that’s what we’ll cover this month.
We need to recognize that fears are powerful motivators, for good or for bad. They can help us survive, but they can also prevent us from doing things or receiving things that are good for us.

