When you find yourself in hot water, what effect do you have on the environment? In other words, “What flavor is your management tea?”
Browsing: Emotional Intelligence
Not long ago my company did some research on the importance of soft skills in middle managers. We surveyed frontline workers, middle managers, and senior managers at several facilities, each with an average of about 300 employees.
We hear it all the time: “If you can measure it, you can manage it.” Unfortunately, a danger exists in focusing only on numbers, as this philosophy ignores the intangibles of human nature. After all, it’s people that make a workplace function.
In 2001, researcher, consultant and author Jim Collins wrote a book titled, “Good to Great: Why Some Companies Make the…
If we’re going to be productive, being industrious right out of the gate is great because it sets the tone for the entire day.
Displaying bad manners is never good for your reputation or your business, but when a vendor or client is rude, impolite, or discourteous, it can help you decide how – or if – you want to proceed with that relationship.
If you’ve ever read about why people quit their jobs, you know it rarely has to do with pay and almost always has to do with having a bad boss.
I believe it’s important for aspiring leaders to realize that leadership involves its own skill set and some very distinct characteristics.
To provide readers with more nuts and bolts of how to build a vibrant team, I decided to take a deeper dive into each of the factors. In this column, we’ll examine team leadership.
Teams can be effective or ineffective, depending on their makeup and their leadership, so let’s take a moment to explore six factors for building an effective team.

