By Daniel Bobinski Before I get too far, let me state that my title for this column started out as, “Obstacles in the Organizational Chart.”...
READ MOREShowing Respect is Good Customer Service
Dec 1, 2020 | Emotional Intelligence, Insights, Magazine
By Daniel Bobinski Commerce is not just the buying and selling of goods and services. Our friends at Merriam-Webster tell us that commerce is also the “exchange of ideas,...
Benefits of a Mentor or Coach
Oct 31, 2020 | Emotional Intelligence, Insights, Magazine
By Daniel Bobinski A wise man once told me, “Unless your name is God, you need a mentor or a coach.” He was right. No man is an island, and nobody goes through life without...
Three Things You Should Know About Anger
Sep 30, 2020 | Emotional Intelligence, Insights, Magazine
By Daniel Bobinski Most people have seen anger in the workplace. Since it’s a natural human emotion, we’re bound to see it from time to time. While some people get angry...
The Simple Way to Hire, Train and Retain Great Employees
Aug 31, 2020 | Emotional Intelligence, Insights, Magazine
By Daniel Bobinski In three decades of working with companies of all shapes and sizes, I’ve found a common tool can be used to hire, train and retain great employees. It’s a...
Why You’re a Bad Boss
Jul 31, 2020 | Emotional Intelligence, Insights, Magazine
By Daniel Bobinski Ever hear the statement that people don’t quit their job, they quit their boss? Yet we also hear that the most common reason people quit a job is because...
Prescription for a Better Workplace
Jul 1, 2020 | Emotional Intelligence, Insights, Magazine
By Daniel Bobinski In many workplaces, people get hired and instructed on their job responsibilities, they’ll get introduced to the rest of the team, and then POOF – they’re...
Five Tips for Relieving Stress
Jun 1, 2020 | Emotional Intelligence, Insights, Magazine
By Daniel Bobinski As we are all well-aware, the entire world has changed. I’m sure you’re also aware that these changes have increased our stress levels. Left unchecked,...
Managers: Please think like trainers
May 1, 2020 | Emotional Intelligence, Insights, Magazine
By Daniel Bobinski Before I share a few stories, let me first state that my formal education is how to create training from scratch on any subject. A good training designer...
Investing in Employees – Your Greatest Asset
Apr 1, 2020 | Emotional Intelligence, Insights, Magazine
By Daniel Bobinski The scene was a hospital lab. A dozen medical technicians were at various machines, running tests that doctors had ordered for their patients. Ruth was at...