By Mark Watts Health Care can be stressful! “Hey Bob, can you come to my office please?” Bob was not just my employee, but a trusted friend....
READ MOREAuscultation and Remote AI
Dec 1, 2020 | Insights, Magazine, PACS/IT/AI
By Mark Watts Dr. Gil was reviewing a well-designed SMS (texting) communication system that allowed the response from the patient to be monitored by artificial intelligence...
Good Boss vs. Bad Boss
Oct 31, 2020 | Insights, Magazine, PACS/IT/AI
By Mark Watts A former chief information officer of mine once told me, “If the project was successful I did it, if it fails you did it.” From that point on, there was no...
Giving AI a Home
Sep 30, 2020 | Insights, Magazine, PACS/IT/AI
By Mark Watts As I gazed down on the blueprints for the new medical center the chief medical officer asked me if I wanted the signage to read Radiology or Medical Imaging? I...
Lessons Learned at 2020 ECR
Aug 31, 2020 | Insights, Magazine, PACS/IT/AI
By Mark Watts I attended the European Society of Radiology’s virtual 2020 European Congress of Radiology (ECR). It was striking to see the 100 exhibits with imaging...
Black Box vs. Usefulness
Jul 31, 2020 | Insights, Magazine, PACS/IT/AI
By Mark Watts My wife calls me in a panic, “the mechanic said our car could have blown up!” It was the five-year checkup for our Honda hybrid. It gets 45 miles to the...
Changing for Good! Part 2
Jul 1, 2020 | Insights, Magazine, PACS/IT/AI
By Mark Watts EDITOR’S NOTE: This is Part 2 of a two-part series. Click here for Part 1. As health care imaging leaders strive to guide their organizations through complex...
Changing for Good!
Jun 1, 2020 | Insights, Magazine, PACS/IT/AI
By Mark Watts EDITOR’S NOTE: This is Part 1 of a two-part series. Click here for Part 2. At this time, we are forced to change. We have an opportunity with the right...
Always On!
May 1, 2020 | Insights, Magazine, PACS/IT/AI
By Mark Watts The heavy toll of “always on” technology, emails, instant messages and texts — and the expectation that they’ll be responded to immediately — are driving...
Texts Provide Health Care Options
Apr 1, 2020 | Insights, Magazine, PACS/IT/AI
By Mark Watts In my last column “Betty or Bots,” I spoke about a patient engagement company in Canada that used a simple SMS or text message to communicate with patients. I...