By Mark Watts I attended the European Society of Radiology’s virtual 2020 European Congress of Radiology (ECR). It was striking to see the 100...
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Black Box vs. Usefulness
By Mark Watts My wife calls me in a panic, “the mechanic said our car could have blown up!” It was the five-year checkup for our Honda hybrid. It gets 45 miles to the...
Changing for Good! Part 2
By Mark Watts EDITOR’S NOTE: This is Part 2 of a two-part series. Click here for Part 1. As health care imaging leaders strive to guide their organizations through complex...
Changing for Good!
By Mark Watts EDITOR’S NOTE: This is Part 1 of a two-part series. Click here for Part 2. At this time, we are forced to change. We have an opportunity with the right...
Always On!
By Mark Watts The heavy toll of “always on” technology, emails, instant messages and texts — and the expectation that they’ll be responded to immediately — are driving...
Texts Provide Health Care Options
By Mark Watts In my last column “Betty or Bots,” I spoke about a patient engagement company in Canada that used a simple SMS or text message to communicate with patients. I...
Betty or a Chatbot?
By Mark Watts At a conference table in a mid-sized west Texas hospital I sit down with the scheduling team. I have been working here less than a full month. “Mark, we have...
Data usage agreements and the new normal
By Mark Watts This is my third revision of this article. I cannot seem to keep up with the pace of change in the health care provider-information technology giant...
Imaging Artificial Intelligence Will Replace Some Radiologists
By Mark Watts I am not saying that imaging artificial intelligence can insert a catheter or place an empathetic hand on a patient and say, “You have cancer and I am here to...
