In this issue of ICE Magazine, experts share insights and tips regarding imaging parts. ICE Magazine invited several imaging service directors to participate and share their imaging parts knowledge with readers.
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Since 1985, RSTI (Radiological Service Training Institute) has been a trusted leader in diagnostic imaging -— proudly celebrating 40 years of excellence — now in parts, training, and support services. RSTI eXchange offers one of the largest inventories of imaging replacement parts, supporting most modalities-including X-ray, CT, MRI, mammography, ultrasound, and more — from major OEMs.
Across the healthcare industry, MRI units often represent some of the most underleveraged and expensive assets on the balance sheet. While demand for diagnostic imaging grows, many health systems still operate with fragmented scheduling, underutilized scanners, and reactive operational strategies. This isn’t a technology gap – it’s a business optimization gap.
X-Ray America LLC manufactures X-ray tubes for diagnostic imaging, including radiographic, R/F, C-arms, and mobile systems. X-Ray America utilizes components from the U.S. and Europe, including technology from IAE S.p.A.
For Angelica Jaramillo, it was the back injury she sustained while working as a radiologic technologist at the University of Texas Southwestern Medical Center. As she recuperated, Jaramillo was temporarily reassigned to the radiation safety office to perform less physically intense responsibilities.
Ray-Pac is leading manufacturer of 3-inch and 4-inch aftermarket X-ray tubes. With over 40 years in the industry, Ray-Pac knows what it takes to help customers stay competitive in the medical marketplace.
If you’ve spent any amount of time leading in radiology, you know the job is less about having all the answers and more about navigating nonstop unpredictability. Imaging volumes swing. Staffing is tight. Systems go down. Patients walk in late, confused, or not at all.
One of the most significant, costly and critical components of owning any piece of medical imaging technology is establishing a network of support around keeping it functioning at a high level for as long as possible. Critical to ensuring that support is a robust service contract; however, the variability and complexity of structuring such an agreement requires careful consideration and a detailed review by subject matter experts.
Stacey A. Bass, MD, Ph.D., is an accomplished physician-scientist with extensive training and expertise in diagnostic and interventional radiology, as well as a specialized focus on vascular anomalies. She graduated magna cum laude from Cornell University with a Bachelor of Science in Biology and subsequently pursued her medical and doctoral training through the NIH-supported Medical Scientist Training Program at the University of Virginia School of Medicine.
Remote monitoring is not just about automation. It’s about empowering engineers with better information to deliver high-quality service. By integrating real-time data insights with hands-on problem-solving, hospitals can achieve greater reliability, efficiency, and cost savings.

