Director’s Cut

Under “normal” circumstances, imaging leaders are productive junkies. We are busy with quality and safety initiatives, reviewing budgets, leading research, building high reliability organizations, supporting the team, providing patient-centric care, and doing all we can to ensure a productive and efficient operation. It appears that leaders are programmed to work more in our industry or it could be the mere tradition of Western culture to support work alcoholics. More and more, we are tied to our phones and emails 24/7, constantly “on.”

We have all heard the horror stories about the tragedy that can occur when our MRI safety program fails. Whether it is due to human error, equipment malfunction, misinformation, or negligence, one event is too many.

After COVID-19 disintegrated the last two years of my budget, I still try to determine what tools are available for predictive analysis when it seems like the unknown is now the only known we can confidently predict! 

We have a PET/CT technologist at Banner Imaging that has a fan club. Her name is Alexa Greer and she gets mentioned on our Medallia surveys pretty much every week.

Radiology hiring leaders often find themselves torn between growing from within or seeking new talent external to the organization.

It is that time of year that we look back at all that has transpired over the last 12 months. I would like to think we have learned a lot.

After a busy, chaotic day in the imaging department, have you ever stopped and wondered how you made it through?

It is difficult as a leader to come up with creative solutions to keep our teams fired up about the important work they are doing.

If a patient’s safety is in question, one occurrence of wrong exam or wrong patient is one too many.