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This general session will provide viewpoints from a variety of esteemed representatives of the imaging profession on lessons learned from 2020.

During this presentation, we will use humor to demonstrate how approaching employee morale post-COVID has to pull out tools never considered appropriate before COVID.

An expert, in any field, learns to group information around various principles. This allows the expert to quickly draw information when needed.

By many accounts, 2020 was an incredible disaster. COVID, masks, distancing, lockdowns, etc. provided some challenges that most of us would have never imagined.

This session will show how to use a phantom to verify and troubleshoot difficult problems with respect to image quality and show attendees how to use their skills to complete accredited PMs to OEM specifications.

By the end of this session, attendees should have an understanding of different leadership styles, characteristics and actions that can impact teams.

During this session, we will learn how to improve and model engagement, so you can inculcate your team members that fall in the “not engaged” category.

Within our health care industry, there is an emphasis on increasing workplace diversity. As a result of the changes in the workplace demographics, radiology leaders have to be able to lead and influence persons with varying values and beliefs.

Developing and maintaining a capable workforce is only one area that in-house programs, and those hoping to bring some services in-house, are challenged to manage to build a successful service program.

There are many behaviors that technologists can display to help minimize the fears that are felt by our patients. It is important to be empathetic towards our patient’s needs in order for them to have a more positive experience.