Tricia Trammell, CRA, FAHRA, BA, R.T. (R)(M)(QM)(BS), CN-BI, Imaging Operations Manager, UT Southwestern, and John J. Beall III, MAA-HA, FAHRA, LSSGBl, Regional Director of Corporate Accounts, United Imaging-North America
Incivility in the workplace is more common than kindness. But what is incivility? It can be small, cutting comments, purposely not communicating, withholding information, excluding, hurtful communication and a range of other behaviors, both verbal and non-verbal. The effects of incivility in the workplace have been studied in great length and may shock you! Let us tell you what can happen in an environment where incivility occurs.
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