How to Have Effective Conversations,
Especially When It’s Difficult
Tuesday, December 1, 2020 2:00 PM EST
Approved for 1 ARRT Category A CE credit by AHRA (Ref. LEC11051).
Approved for 1 CRA credit. Expiration Date: 12/2/2021
Janel Byrne, Organizational Effectiveness Manager at Children’s Hospital Los Angeles (CHLA)
Join Janel Byrne for a 60-minute webinar focused on how to have effective conversations, especially when it’s difficult. We face difficult conversations every day and handling them poorly impacts our quality of life, productivity, success and relationships. This course will provide simple tools to transform difficult conversations into effective, respectful conversations where honest ideas are exchanged, positive intent is present, action results from the dialogue, and the quality of the relationship grows.