Join Kelsey Mach, Director of Imaging and Cardiology at St Luke’s Health Brazosport for this presentation which will dive into the world of expectations. Directors and managers need to understand how expectations are managed and how to create a good path to great communication with each employee. Too often employees suffer from a lack of clear expectations and goals which lead to employee frustration and turnover. This session will give leaders the opportunity to hear real-world solutions and ask questions to gain the knowledge and confidence they need to set and manage expectations within their organization.