Displaying bad manners is never good for your reputation or your business, but when a vendor or client is rude, impolite, or discourteous, it can help you decide how – or if – you want to proceed with that relationship.
Browsing: Insights
I recently had a customer relations encounter with a plumber that I want to share with you.
Time to interview! Whose palms are sweaty? Likely the candidate’s, and maybe yours too as the hiring manager. I remember when I first started interviewing candidates.
Nonphysician practitioners may be able to perform and bill for services independent of a physician, depending on the Centers for Medicare and Medicaid Services (CMS) guidelines and state scope of practice statutes.
If you’ve ever read about why people quit their jobs, you know it rarely has to do with pay and almost always has to do with having a bad boss.
There is a movement going on in our society that requires all of us to take a closer internal look at the makeup of our respected organizations.
Just because there is a procedure code for a service does not mean that it is accepted and/or reimbursed for all payers.
It is difficult as a leader to come up with creative solutions to keep our teams fired up about the important work they are doing.
Initiating a standard process and educating all departments involved will reduce cost of ownership, minimize downtime, increase efficiency and allow your department to provide outstanding care to your patients.
Is productivity a trigger word for you? Do you feel a slight pinch or huge weight when you think about how to get the most out of each day? Some believe balance is the key. I like the idea of flow.
