A basic requirement for performing service on diagnostic imaging systems is knowing how to do the technical part of the job – maintenance, troubleshooting and replacement of parts. The level of knowledge the imaging engineer has about a...
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Insights
DICOM Debrief – April 2017
Welcome to the new column committed to Digital Imaging and Communications in Medicine (DICOM). DICOM is the openly shared protocol to enable communication among OEM diagnostic imaging players. The DICOM spec is humongous in an attempt to...
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Imaging 101 – April 2017
SPONSORED BY Almost every aspect of servicing and maintaining diagnostic imaging systems has changed during my 40-year career. The large scale integration of digital electronics technology has resulted in systems that can produce detailed...
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Bridging the Gap: Clinicians, Service Pros Discuss Ultrasound
Welcome to this first installment of the “Bridging the Gap” column. So, one may ask, what is the gap being bridged? Great question, this column will speak to the theme of each magazine issue and involve individuals to share the...
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Career Center: Be a Customer Service Leader
Most of us have experienced poor customer service. As customers, we expect fairness, courtesy, and an overall pleasant experience. It’s the little things that leave big and lasting impressions. Customer service is important in any...
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Implementation of the PM Specialist
The reason to have a specialist, in any organization, is to save money or meet a regulation that would otherwise not be met. The PM Specialist is no different. The most highly regulated items tend to be the most expensive and the largest...
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