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Panel Discussion: A Look Back at 2020 and the Lessons Learned

This general session will provide viewpoints from a variety of esteemed representatives of the imaging profession on lessons learned from 2020 – how they overcame the challenges faced and also highlighting the successes achieved.

Topics to be discussed include:

  • Flexing hours to ensure financial stability and ensuring employees understand the whys
  • Project delay impacts to the provision of care
  • Changes in hiring due to COVID and impact on employee morale/motivation/burnout
  • Leading amidst chaos and maintaining your own sanity
  • Challenges with hiring agency staff in a high-risk COVID area
  • New players emerging in healthcare
  • Importance of transparency and access
  • Imaging driving overall healthcare outcomes
  • Unique financing options of imaging capital
  • Exceeding at service delivery in a pandemic environment

Panelists include:

  • Dr. Nicole Walton-Trujillo, R.T. (R)(CT)
  • Nicole Dhanraj, Systems Director, Northern Arizona Healthcare
  • Jason Theadore, CRA, CEO, Banner Imaging Services
  • Jason Scott, FAHRA, CRA, CPXP, Chief Patient Experience Officer, Witham Health Services
  • John Beall, Administrative Officer, Madigan Army Medical Center

Did you miss out on the education at ICE 2021? Visit attendice.com and sign up for our newsletter to be notified when we announce the 2022 dates and location!

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