Daniel Bobinski, M.Ed. is a best-selling author and a popular speaker at conferences and retreats. For more than 30 years he’s been working with teams and individuals (1:1 coaching) to help them achieve excellence. He was also teaching Emotional Intelligence since before it was a thing. Reach Daniel on his office phone, (208) 375-7606, or through his website, www.MyWorkplaceExcellence.com.
Managers: Please think like trainers
By Daniel Bobinski Before I share a few stories, let me first state that my formal education is how to create training from scratch on any subject. A good training designer first identifies the expected results of a training, then the behaviors needed to get those...
Investing in Employees – Your Greatest Asset
By Daniel Bobinski The scene was a hospital lab. A dozen medical technicians were at various machines, running tests that doctors had ordered for their patients. Ruth was at a microscope when Sean walked up to her carrying a yellow piece of paper. “Here you go, Ruth,”...
Learning to say “no” when your plate is full
Whatever the reason, if you’re feeling overloaded, overbooked, and overwhelmed, it might help to know that there are ways of saying “no” without saying the word, “no.”
Conflict Resolution 401: Conflict Resolution in Action
These five steps don’t come naturally. You must make a conscious choice to do them. But the five steps, used in order, give you a proven plan for resolving conflict. Remember, conflict is inevitable, but unresolved conflicts demoralize a team. Therefore, you must resolve to resolve conflict, and the Relationship Ladder is a great tool for doing it.
Conflict Resolution 301: Five Steps to Conflict Resolution
This is the third in a four-part series on conflict resolution. In this column I’ll go over the five steps for resolving conflict. I call this method the Relationship Ladder, and it works wonderfully – if the five steps are done in order.
