Mark Watts has over 20 years as an imaging professional with vast expertise in imaging informatics and IT issues. He has served in many roles in both hospitals and industry as a health care vice president, imaging director, and IT consultant. His knowledge and experience in the convergence of IT and imaging has made him a sought after author, speaker and consultant. He has authored a textbook on informatics and was a pioneer in the adoption and development of PACS and VNA technologies.
Changing for Good! Part 2
By Mark Watts EDITOR’S NOTE: This is Part 2 of a two-part series. Click here for Part 1. As health care imaging leaders strive to guide their organizations through complex and uncertain times, they face increasing workloads, conflicts between time for care and time to...
Changing for Good!
By Mark Watts EDITOR’S NOTE: This is Part 1 of a two-part series. Click here for Part 2. At this time, we are forced to change. We have an opportunity with the right leadership and alignment to make this a time of change for good. When people talk about transformation...
Always On!
By Mark Watts The heavy toll of “always on” technology, emails, instant messages and texts — and the expectation that they’ll be responded to immediately — are driving workers to distraction. Are radiologists as focused as they need to be? Do technologists spend less...
Texts Provide Health Care Options
By Mark Watts In my last column “Betty or Bots,” I spoke about a patient engagement company in Canada that used a simple SMS or text message to communicate with patients. I understood in January 2020 that this product helped with HIV patients to adhere to treatment...
Betty or a Chatbot?
By Mark Watts At a conference table in a mid-sized west Texas hospital I sit down with the scheduling team. I have been working here less than a full month. “Mark, we have seen a sharp increase in patients rescheduled from your department.” “Why?” I ask. They reply...
