Roman Review

Recent conversations with a friend brought back memories of an article I wrote a very long time ago. I decided to revisit the article because it might have relevance in today’s acquisition-rich environment.

I received an email from LinkedIn informing me that I had been mentioned in a post by Michael Powers, MBA. CHTM, CDP, CMDA. My initial response was, “Oh, Oh, What did I do now?” The picture looked very familiar. However, when you get as old as I am, you have met everybody’s twin, maybe twice. I clicked the “Join the Conversation” button.

A recent conversation with a friend took an uncharacteristically serious turn recently. He divulged a long-standing regret that apparently was more prominent on his mind recently. He was visibly saddened by the result of an incident that...

I often visit Ted.com where I find interesting and enlightening presentations by experts in their field. One such presentation was “On Being Wrong” by Kathryn Schulz. Ms. Schulz is a staff writer for The New Yorker and is the author of “Being Wrong: Adventures in the Margin of Error.”

I often receive nuggets of wisdom while watching television. Sometimes these nuggets cause me to think more deeply about the meaning behind what I heard.

During a New Year’s Eve gathering, I mentioned to a friend that I respected and admired what he had accomplished in his life.

True, people are a great asset for an organization, however, it really should be said: “The right people are our greatest asset.”

During my Internet studies I came across something called the Benjamin Franklin Effect. This “effect” is a powerful effect on relationship building. It also seems a little counter intuitive. Here is the quote from the famous gentleman:...

I recently heard this, “If you think you can do a better job, go for it.” I mentioned that when presented in those words, with that tone, people will likely get the wrong impression. The reply, “I cannot control your perception.”

I recently had a customer relations encounter with a plumber that I want to share with you.