
Meet our first featured member of the ICE Editorial Board: Mario Pistilli. Mario is the Administrative Director of Imaging and Imaging Research at Children’s Hospital Los Angeles. He is certified as a CRA, CHFP, FACHE, FAHRA and CNMT. Mario has a bachelor’s degree in Nuclear Medicine and Chemistry, a master’s degree in Healthcare Administration and Business Analytics. He was an Executive Leadership Fellow at the University of Southern California Keck School of Medicine. Mario grew up and worked in the Chicago area but currently resides in Southern California. He’s been married to his wife, Suzanne, for 27 years. They enjoy the outdoors in Southern California by hiking, biking, sailing or simply hitting the beach to relax. Mario’s son, T.J., is a senior at Northern Illinois University, where he is studying business management, entrepreneurship and marketing. His family also loves sports of any kind, especially football. They can often be found at local sporting events. When asked about any hobbies or hidden talents, Mario answered, “I secretly unwind by playing video games (still!) and have never outgrown it.”
ICE Magazine is introducing new editorial board members and writers in 2020. For a free subscription, click here.
Expanding the Imaging Talent Pipeline
Radiology leaders are not short on effort. They are short on options. Across the country, imaging departments are competing for the same limited pool of credentialed technologists.
90-Day Onboarding Guide for Radiology
In the first article, we talked about why onboarding needs to be treated as a long-term engagement strategy, not a one-week administrative task.
A Radiology Leader’s Guide to Goals, Positivity & Purpose
The start of a new year is an opportunity to reset. In radiology, where the pace is fast and the expectations are high. A new year becomes more than a calendar milestone. It is an opportunity to re-establish priorities, strengthen culture and refocus on what matters most – our people, our patients and ourselves.
Rethinking Onboarding: Why It Can’t Stop After Week One
Most radiology departments have a solid orientation process. New hires get their ID badge, system logins, compliance training and an overview of workflows. By the end of the first week or two, they’re usually on the schedule.
Active Listening Boosts Leadership Skills
I have heard that we retain only 25% of what we hear. Based on my own experience, I believe this to be an accurate statistic. To actively listen may be the number one key to improved communication. This is a skill that needs to be honed, and we have to follow some rules to become good at it.Â

